LOGITECH WOES

m570-gallery
Logitech 570 wireless trackball

I haven’t used a Logitech device for a long time which explains why I purchased a new one. Let me make myself perfectly clear; the reason why I haven’t purchased a logitech device is the fact that I was dissatisfied with their performance in the past and the difficulty in setting them up. To say the least they are now and always have been a nightmare for an average guy like me. I won’t get into the problems that I had with my former keyboard and mouse, but apparently nothing has changed to bring them into the 21st century. I am admittedly old fashioned and I don’t take to new technology, but the Logitech 570 wireless tracking ball is nothing less than a throwback to the days of my first PC, a Sears eMachine that cost all of eight hundred dollars in 1998. I used the mouse that came with it, until it no longer clicked and then I discovered Tracking balls; once cutting edge ergonomic technology, now  relegated to the old peoples section with the other archaic devices, and that’s exactly were it belongs.

I have gone through three tracking balls  since 2000, which means that they’ve each endured an average of five years of daily use. My third one is still in service but I’ve always wanted a wireless tracking ball and now after a decade and a half I finally found one for about half the price they wanted back in the day. Up until now I’ve always had the plug in tracking balls because until now most of my PCs were not set up to be wireless, although my  Micron had the capability I am tech lazy and never bothered to hook it up.

Now I am a Mac user and have familiarized myself with a wireless keyboard and mouse, but I hate moving my hand around a mouse pad just to use the cursor. So I forsook my wireless apple mouse and plugged in my old faithful tracking ball. But alas the sticky clicker syndrome hit and my poor tracking ball was afflicted. Time for a new tracking ball. So I went to Best Buy and found the Logitech 570 wireless tracking ball with unifying Receiver. It seemed simple enough buy it plug it in and go to work. If only it was that easy!

I did everything that I was supposed to do, I went to the Logitech site downloaded the manager and installer, (already too much work), I read the prompts very carefully followed the directions and failed miserably to pair my tracking ball with my mac. I have unplugged, restarted and started from scratch and so far I have not been able to successfully pair the device. the closest I came, was being able to assign right click and roller, but before I can finish I have to assign a function to to the left click, which the manager will not let me do. So the tracking ball remains unusable and so far the help site doesn’t help. My next step is to call customer service and hope they don’t charge me for the call. This is more trouble than any tracking ball is worth in a world of plug and play devices. Unfortunately Apple only offers the same piece of junk that I already own. My Advice is, don’t waste your money on this tracking ball. If I get the problems resolved after contacting customer service I’ ll update my progress, otherwise my opinion still stands.

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s